Kaseya AI​/ML Engineer

Position: Kaseya AI/ML Engineer Role
Become a key player in AI development as an AI/ML Engineer at Kaseya, located in Toronto. Join us to build innovative AI systems for IT operations automation and customer support.

This full-time position requires direct involvement with the Kaseya Intelligence Platform. Ideal candidates will have a solid background in Python and experience with machine learning systems, specifically in areas like agent workflows and anomaly detection models. Your work will drive significant advancements in how Managed Service Providers operate.

Key Responsibilities:

• Develop AI workflows to automate decision-making across platforms

• Create behavioral anomaly detection models from diverse data patterns

• Implement monitoring and quality evaluation for AI systems

• Partner with teams to ensure security and compliance in AI features

• Contribute to OpenAPI integrations supporting IT management solutions

Requirements:

• Experience with production AI systems using Python

• Knowledge of Lang Chain or agent workflow frameworks

• Familiarity with model integration technologies like Amazon Bedrock

• Proven skills in creating evaluation and benchmark pipelines

• Strong understanding of translating research to practical applications

Step into a role where your AI expertise can redefine IT management.
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