IBM Sterling File Gateway Engineer - banking , MFT

IBM Sterling File Gateway (SFG) - Engineer

Location:

Scarborough, Ontario

We are seeking a Senior Software Engineer with strong expertise in IBM Sterling File Gateway (SFG), Global Mailbox, and Connect:

Direct to support critical enterprise file transfer platforms that enable payment processing, client onboarding, and secure data exchange across a global ecosystem.

The successful candidate will be responsible for designing, developing, supporting, and enhancing secure managed file transfer solutions while ensuring high availability, resiliency, and operational excellence.

• Design, develop, and support solutions using IBM Sterling File Gateway (SFG), Global Mailbox, and IBM Connect:
  
  Direct.
• Configure and maintain SFG routing rules, code lists, business processes, partner profiles, and file transfer workflows.
• Support secure file exchanges for ACH, EFT, wire payments, treasury, cash management, and other banking services.
• Onboard internal and external partners, including setup of certificates, encryption keys, communication protocols, and connectivity testing.
• Troubleshoot and resolve production issues related to file transfers, duplicate processing, routing failures, and partner connectivity.
• Perform application maintenance activities, upgrades, patching, and environment health checks.
• Monitor platform performance and availability using IBM Control Center and enterprise monitoring tools.
• Implement and maintain file encryption, decryption, and secure transmission standards.
• Collaborate with business, operations, infrastructure, security, and application teams to deliver secure and reliable solutions.
• Participate in production support, incident management, root cause analysis, and recovery activities.
• Create and maintain technical documentation, support procedures, and operational runbooks.
• Mentor junior engineers and provide technical leadership across Sterling platform initiatives.

• 4+ years of hands-on experience with:
  • IBM Sterling File Gateway (SFG)
  • IBM Global Mailbox
  • IBM Connect:
    
    Direct
  • IBM Control Center
  • SFG Routing Rules
  • Code Lists
  • Business Processes
  • Partner Management
• Experience with SFTP, AS2, MQ, HTTP/S, and Connect:
  
  Direct.
• Experience with partner onboarding and certificate management.
• Strong knowledge of:
  • SSL/TLS
  • PGP Encryption
  • Secure Key Management
  • Secure File Transmission
• Excellent analytical, problem-solving, and communication skills.
• Experience working in Agile delivery environments.

• Experience supporting payment platforms, ACH, EFT, wire payments, or treasury management solutions.
• Knowledge of banking and financial services integrations.
• Experience with IBM Sterling Secure Proxy.
• Experience with cloud platforms such as Azure or AWS.
• Understanding of Dev Ops practices, CI/CD pipelines, and infrastructure automation.
• Experience supporting highly available and disaster recovery-enabled Sterling environments.
• Knowledge of ISO 20022 and payment messaging standards.

• IBM Sterling File Gateway (SFG)
• IBM Global Mailbox
• IBM Connect:
  
  Direct
• IBM Control Center
• Sterling Secure Proxy
• SFTP
• AS2
• HTTP/S
• MQ
• Connect:
  
  Direct
• PGP Encryption
• SSL/TLS
• Certificate Management
• Public Key Infrastructure (PKI)
• Azure
• AWS