Manager, Agent Development, Applied AI

Google Waterloo, ON, Canada ;
Toronto, ON, Canada

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Google utilizes AI tools to assist in assessing candidates in our hiring processes.

In most instances, this position requires in-person interviews as part of the hiring process.

This posting is for a new vacancy.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Waterloo, ON, Canada;
Toronto, ON, Canada
.

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.

8 years of experience in cloud computing or a technical customer-facing role.

• Experience in Python or similar coding languages.
• Experience developing and deploying agentic solutions utilizing tools, multi-agent workflows and RAG systems.
• Experience managing customer projects, and experience in resource management.
• Experience in a people management, supervision/team leadership role.

• Master’s degree or PhD in AI, Computer Science, or related technical fields.
• 8 years of experience managing software development, agent development, or similar technical customer-facing teams in a cloud computing environment.
• Experience designing end-to-end secure, observable multi-agent systems using design patterns (ReAct, self-reflection), state management, and tool-calling protocols.
• Experience designing intuitive interfaces for AI and agentic systems, prioritizing context development, transparency, and explainability to foster user trust.
• Experience architecting AI solutions within infrastructures, ensuring data sovereignty and secure governance.
• Experience performing discovery interviews to identify business problems and translate complex hardware/AI constraints for C-suites and technical teams.

Like Google's own ambitions, the work of a Software Developer goes way beyond just Search. Software Development Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of software developers. You not only optimize your own code but make sure software developers are able to optimize theirs. As a Software Development Manager you manage your project goals, contribute to product strategy and help develop your team.

Software Development teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software developers are just getting started -- and as a manager, you guide the way.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering managed by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI.

As an Agent Development Manager, you will be at the forefront of applying Google's Generative AI to solve real-world challenges for our most strategic customers. You will act as a specialized software development manager embedded with key accounts, working to build, deploy, and optimize sophisticated AI agents on our CES platform.

The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search
- Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to…