Integration Specialist

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. App Direct offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Partner Stack (An App Direct Subsidiary)
Partner Stack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, our goal is to build a kickass company.
We set every member of our team up for success so they can feel energized about their work, be passionate about excellence, and have the room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.
About You  You are passionate about working in cross-functional teams to coordinate and manage the process of onboarding companies. You have a desire to help customers get the most out of software and love to get creative on finding solutions. You have experience working with customers and enjoy getting to know their personal and business goals.
What you'll do and how you'll have an impact   Become an expert on the Partner Stack platform and continuously learn features being released and suggest how to improve our product
Be the primary point of contact for Integrations during the onboarding process.
Create a solid technical foundation for our customers to achieve success with our platform.
Lead Integration calls and set expectations required for all parties involved in the integration process.
Execute the integration process based on the scope of work presented by an Onboarding Consultant.
Train customers on various aspects of the Partnerstack platform.
Conduct extensive discovery of a customers internal systems.
Work cross-functionally with other teams across the Partner Stack business to help customers launch their program in the most effective way
What we're looking for   Experience in customer experience, project coordination, implementations, or related roles
Focused on finding new and effective ways to improve processes and provide value to clients
Able to communicate effectively and succinctly, conveying value to customers with clarity
Previous experience in the partnerships space
Good understanding of internet technologies (APIs, HTTP, IPAAS)
Thrives in a fast-paced environment, with the ability to self-start and learn on the job
A solid understanding of SaaS businesses and a keen interest in keeping up with the industry
A collaborative team player who can effectively manage stakeholder expectations
Able to successfully prioritize competing tasks
Strong attention to detail and problem-solving abilities
At App Direct, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each App Director as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling App Directors to embrace their uniqueness to do their best work.

As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
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