Senior Software Engineer

Who we are

Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage.

To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

As a Senior Software Engineer at Vivid Seats, you’ll play a critical role in developing and supporting systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest technology stack and take ownership of new features, contributing to the evolution of our core Java-based systems, ensuring scalability, performance, and reliability.

As part of the Consumer Team, you’ll help manage our extensive catalog of thousands of performers, venues and active ticket listings. You'll learn and work on the intricacies of high performance pricing and contribute to our seat map automation pipeline. You’ll work with cutting-edge AI enhanced technologies in a fully cloud-native AWS environment, helping us deliver seamless end-to-end customer experiences - from browsing events to receiving tickets at the box office.

• Help set the direction of the design and development of the systems powering our Vivid Seats Marketplace and Third-Party Marketplaces.
• Lead and mentor small teams of engineers to develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team. Examples include:high performancelistings, conversationalsearchand enhancements to userauthentication.
• Work cross functionally in Agile development teams that deploy to AWS production environments on demand, multiple times a day.
• Tackle some of the most difficultchallengesscaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization.
• Partner with a team of Product Owners, Quality, Data and Platform Engineers, to deliver exceptional software,showcasing your work at the end of each work cycle.
• Implement yourexpertiseforbest practices in design patterns, code quality, testing, and innovation to keep our commitmentofalways putting our customers first.

• Complete new hire orientation and gain access to the tools, systems, and resources needed for success.
• Learn how the ticketing marketplaceoperatesandidentifywhere contributions will drive the most customer impact.
• Acclimate to team norms, business goals, and Vivid Seats’ culture and engineering values.
• Build a working understanding of the core applications, tech stack, architecture, and development processes.

• Mentor and guide other engineers on coding standards, best practices, and design patterns.
• Contribute to architectural decisions, development methods, and technology evaluations.
• Strengthen relationships across engineering, product, and business teams to improve delivery flow.
• Participate actively in…