Tour Guide

Location:

Toronto

Job Types: Full-time, Part-time, or Permanent

Job Window:
Currently hiring for: 3 Shifts Per Week, July and August (Approx. 33 hours)

We are Toronto’s leading Niagara Falls tour operator, offering day tours, evening tours, and Niagara-on-the-Lake tours since 1994. Our team is passionate about delivering exceptional customer experiences, from booking to drop-off. Learn more at  or follow us on Instagram @Queen Tour Niagara .

As a Step-on Tour Guide, you will be responsible for leading tour groups of up to 36 passengers on a day tour of Niagara Falls. Along the way, you’ll provide engaging commentary about the area’s history and points of interest.

• Meet the bus in Downtown Toronto at 7:00 AM and return around 6:00 PM

• Guest Interaction:
  Provide friendly, informative commentary about Toronto, Niagara Falls, and surrounding regions, and answer questions and ensure passengers are comfortable throughout the tour
• Route & Logistics Management:
  Coordinate pickups and communicate with passengers via text/call as needed, adapt to any changes or unexpected delays on the route
• Collaboration:
  
  Work closely with other staff to maintain a smooth, enjoyable tour experience

• Energetic, positive, patient and responsible personality
• Fluent, Clear Spoken English, + other languages an asset
• Previous Tour Guide Experience (Preferred, Not Required)
• Professional References:
  At least one from a prior employer

• Competitive compensation
• Positive Work Environment:
  We pride ourselves on treating staff well—just ask our current guides and drivers!

We offer competitive base pay plus gratuities and bonuses.

We'd love to hear from you if you’re an experienced bus operator with bus driving experience and an interest in expanding your career into being a tour guide. Please send your resume and a brief cover letter highlighting your relevant experience. We look forward to welcoming you to our team!