Airport Operations Supervisor

Lead Airport Operations at Porter with a focus on safe aircraft turn performance and customer service. This role emphasizes leadership, teamwork, and operational efficiency within Toronto Pearson International Airport.

As an Airport Operations Supervisor, you will work on-site at Toronto Pearson International Airport (YYZ). This position demands strong leadership and communication skills while ensuring compliance with safety and operational standards. Key responsibilities include supervising the ground handling team, streamlining operations, and enhancing customer service through effective training and alignment among departments.

Key Responsibilities:

• Oversee operation support for aircraft turn performance

• Identify and eliminate barriers to station operations

• Directly observe customer service interactions

• Promote teamwork and initiate efficient coordination

• Engage in proactive operational decision-making

Requirements:

• 5 years of airline experience in customer service or ramp

• 2 years of leadership experience required

• Must obtain all security clearances

• College diploma or equivalent experience

• Strong planning and resource management skills

Drive operational excellence and customer satisfaction as a key member of Porter’s team at Toronto Pearson International Airport.
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