Dispatcher Role: Operations Management

Join Purolator as an Operations Dispatcher in North York, where effective collaboration is key to delivering exceptional customer satisfaction. Manage logistical challenges in real-time while coordinating with internal teams and drivers.

In this role, you’ll engage with various stakeholders to ensure smooth dispatch operations, responding to service commitments and operational challenges as they arise. You will play a pivotal part in monitoring route performance and facilitating effective communication across different functions within the company.

Key Responsibilities:

• Liaise with drivers and managers to meet service objectives

• Resolve issues and maintain driver connectivity in real-time

• Generate operational reports to assist management decisions

• Authorize driver requests and manage route adjustments

• Facilitate communication within the dispatch department

Requirements:

• 1 year experience in dispatch or logistics

• Knowledge of Sales Force and CCD systems

• Strong operations management capabilities

• Partial high school education required

• Proficient in computer operations

Enhance the quality of service at Purolator as an Operations Dispatcher in North York.
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