Baggage Specialist at Flair Airlines

Enhance your career as a Baggage Specialist with Flair Airlines in Toronto, ON. This on-site role focuses on effective baggage recovery, tracing, and customer case management to improve travel experiences.

Join Flair’s Central Baggage Operations team and be pivotal in managing baggage recovery and claims. Your expertise will ensure that cases are resolved promptly, aligning with established service standards and regulatory requirements. You will collaborate with ground handling partners and airport teams to minimize mishandled baggage incidents.

Key Responsibilities:

• Manage baggage tracing, recovery, and claims administration

• Investigate and resolve delayed or damaged baggage cases

• Prioritize operational work queues and ensure timely resolutions

• Conduct investigations using baggage tracking systems

• Monitor trends and elevate recommendations for improvement

Requirements:

• Minimum 3 years in airline operations or baggage services

• Experience with baggage management systems such as World Tracer

• Strong analytical and communication skills

• Proficient in Microsoft Office applications

• Clear criminal record check required

Take the opportunity to support enhanced travel through efficient baggage operations at Flair Airlines.
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