Crew Scheduler, Transportation

Take Your Career to New Heights with Flair Airlines
We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone.

We know who we are, and we are confident in our approach.

Your Team
Join Flair’s Flight Operations team as a Crew Scheduler, where organization, quick decision-making, and attention to detail are key to ensuring safe and efficient flight operations. Reporting to the Manager, Crew Scheduling, you will be responsible for coordinating pilot and cabin crew schedules, maintaining compliance with duty regulations, and responding to real-time operational changes. In this role, you'll play a vital part in keeping flights fully staffed and on time while supporting a 24/7 operation.

This position requires flexibility to work rotating shifts, including evenings, nights, weekends, and holidays.

This position is based on-site at our Toronto, ON office.

A Day In The Life

Continuously audit, adjust, and verify crew schedules to ensure legal compliance across all planned flights

Ensure crew duty hours and days worked remain within the limits set by Transport Canada’s Canadian Aviation Regulations (CARs) and Fatigue Risk Management System (FRMS) principles

Schedule and monitor all flight crews in accordance with CARs, the Company Operations Manual (COM), FRMS guidelines, and collective agreements for Pilots and Cabin Crew

Apply sound decision-making practices to maximize crew utilization, productivity, and operational transparency

Coordinate with the Systems Operations Control Center (SOCC) during day-to-day operations and Irregular Operations (IROPS) to manage schedule disruptions and recovery plans

Book and manage crew travel and accommodations with a focus on schedule efficiency and cost control

Communicate clearly and professionally with crew members, ensuring all updates are timely, accurate, and well-documented

Accurately log sick calls, absences, delays, and no-shows in line with company and regulatory policies

Use company software tools efficiently to perform scheduling tasks, make updates, and track operational changes

What You Bring To

The Role
The preferred candidate should exemplify Flair's core values of respect, honesty, accountability, and efficiency while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

Education:

High School or GED equivalent.

Experience:

Minimum of two (2) years of experience working in a fast-paced work environment is preferred

Minimum of two (2) years of customer service experience is preferred

Previous Airline Operations Centre or Airport Operations experience is an asset

Must be able to read, understand, and apply Transport Canada CARs regulations, company policies, and procedures

Intermediate knowledge of Microsoft Office Suite (Word, Excel, and Outlook) is essential

Make effective decisions regarding scheduling and customer requirements for charters and other flights

Knowledge of the Canadian Aviation Regulations (CARs) as they apply to 705 operations is preferred

Skills and Abilities:

Demonstrated ability to work effectively in a high-stress, deadline-driven, ever-changing work environment while prioritizing tasks and assignments

Ability to maintain composure under pressure with time-sensitive priorities

Ability to handle multiple tasks and maintain an organized workflow

Strong communication skills and the ability to build effective working…