Transportation - Direct; RSC​/CFC; Delivery Driver

Transportation - Direct (RSC/CFC) - Delivery Driver

Voilà Etobicoke Spoke, 1561 The Queensway, Toronto, Ontario, Canada

Posted Friday, August 14, 2026 at 6:00 a.m.

Ready to shape the future of grocery shopping in Canada? Voilà is the team dedicated to Sobeys e-commerce grocery delivery and curbside business. You will help grow the e-commerce business in the Ontario, Nova Scotia, Newfoundland, and Québec markets powered by Ocado Group’s world-leading e-commerce grocery platform.

We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives. Voilà aims be the most reliable and convenient way for Canadians to shop for groceries!

Your new career, just like that.

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Voilà is a new team dedicated to launching and scaling Sobeys new e-commerce grocery home delivery business. This is a rare opportunity to join a start-up within a larger organization. You will help launch and operate a new brand in the Alberta, Ontario and Quebec markets powered by Ocado Group’s world-leading e-commerce grocery platform. We are looking for experienced, passionate, curious, customer-obsessed, and entrepreneurial individuals to join a diverse and driven team whose mission is to help Canadians stay one step ahead of their busy lives.

Voilà will be the most reliable and convenient way for Canadians to shop for groceries.

Your groceries delivered. Just like that.

A Delivery Teammate ensures exceptional service, accuracy and experience to ensure customer satisfaction.

• Acts as the customer facing ambassador of Voilà banner.
• Provide exemplary customer service to our home delivery e-commerce customers – create a home delivery experience for each customer through high-touch interaction in each home.
• Deliver to each customer in a professional, courteous and engaging manner as per Voilà customer service standards.
• Empowered to solve customer issues in-home; assess each situation and deploys appropriate measure partnering with Delivery Supervisor and Customer Service team.
• Delivering groceries to our customers in timed delivery slots. Includes delivering groceries to various property types such as high-rise buildings, basement flats and remote locations.
• Maintaining timely communication with our customers, to keep them informed of issues or changes to their proposed delivery.
• Escalates any customer concerns appropriately.
• Makes order adjustments at point of delivery as per system and customer service requirements.
• Is flexible in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
• Protects company vehicle by conducting daily and required vehicle circle checks, maintaining fuel levels, and following maintenance and reporting procedures.
• Immediately reports any deficiencies or damage.
• Operates company vehicles in various road conditions in a safe and responsible manner and ensures the vehicle is clean, tidy and well cared for.
• Operates the vehicle under control at all times in accordance with the company safety policies and procedures and highway rules and regulations.
• Ensures product is properly loaded in the assigned vehicle.
• Food Safety

#RS

This role will require selected Teammates to work from BOTH Voila facilities, Vaughan & Etobicoke (2 days Vaughan facility, 2 days Etobicoke facility).

• You have experience in providing…