Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise:
Getting students to school safely, on time and ready to learn®.
A DIVISION OF NATIONAL EXPRESS LLc
Responsibilities:
- Produce and maintain a master record of all routes and provide operating copies daily
- Read and keep up to date with all documents relating to the routing program. (Manuals, updates, maps, etc.)
- Produce and maintain cost efficient and timely routes
- Meet all deadlines relating to schedules set up for the routing process
- Coordinate with Dispatch to establish route standards for time and miles
- Provide excellent customer service when working directly with customers, parents and employees
- Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly
- Maintain the work area in a neat and professional condition daily
- Maintain a professional appearance
- Ability to work well under pressure
Qualifications
- High school diploma or GED
- Previous dispatch experience is preferred; bi-lingual abilities a plus
- Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.
- Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
- Ability to problem solve in an effort to meet schedule requirements
- Ability to operate two-way and emergency radio systems
- Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
- Ability to use Microsoft Office Program and computerized routing software.
- Verbal communication skills to provide effective advice and interpretation that are readily understandable.
- Written communication skills to prepare materials and reports
- Customer service skills to provide excellence in customer service to internal and external stakeholders
Stock Transportation is an Equal Opportunity Employer
For more information please visit or
Key Words:
Router, Dispatcher, Bus Router, Truck Router, Delivery Dispatcher, Transportation Dispatcher/Router, Public Safety Dispatcher, Emergency Dispatcher, Radio Dispatcher, Station Dispatcher, Router, Route Writer, Route Planner, Trip Planner, Transportation Route Planner, School Bus Transportation, Student Transportation, Passenger Transportation, Public Transportation, Transit
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