UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, customisable testing systems, vehicle engineering, homologation, regulatory advice & expertise, certification, training, corporate events and classic & sport scars festivals.
The Group provides services and systems to customers in the various sectors: mobility, transport, tyre, petrochemical, agriculture and defence industries. UTAC operates test centres and laboratories in France (including the official Euro NCAP facility), the UK, USA, Finland, Morocco, and Germany; it has subsidiaries in China, Korea and Japan. UTAC employs around 1300 people across its various locations.
As a group we share a strong and clear vision to deliver safe and efficient solutions and systems to our customers. We are proud and confident in our heritage, our capabilities and our people and believe that by creating a culture where individuals feel they can make a difference and enjoy coming to work, we can deliver the best possible service to our customers.
UTAC Millbrook offers four unique venues, with the capacity to run indoor events for between 30 and 700 delegates and outdoor space to accommodate up to 5,000. The Events team at UTAC Millbrook is responsible for the delivery of a wide range of experiential events, mainly working with our agency clients for customers in the automotive industry and a small number of other clients.
These events primarily comprise of automotive product launches & associated training and exhibitions, with a significant proportion of these using our famous test tracks, either as a core element when dealing with automotive customers, or to enhance events for other industry sectors.
Our core values of Expertise, Innovation and Integrity provide a clear daily guide to how we work together safely, as one team, helping each other to succeed.
Job DescriptionAn extremely varied and fast-paced role combining both operational delivery and commercial responsibility, supporting the successful planning, coordination and execution of customer events across the Millbrook facilities. Reporting to the Head of Events, Tracks & Rental, the role provides leadership for the Event Management, Venues & Catering Team, ensuring exceptional customer service, efficient resource utilisation and the successful delivery of events from initial enquiry through to completion.
Accountable for the day-to-day management of event operations, venue activities and catering services, working closely with customers, internal stakeholders and suppliers to deliver events safely, professionally and to the highest standards. The role balances customer relationship management, sales support, operational planning and financial performance, contributing to revenue growth while maintaining effective cost control.
The position also oversees associated administrative functions, team development, process improvement and compliance activities, ensuring event operations align with business objectives, health and safety requirements, and customer expectations.
Responsibilities
- Uphold, safeguard and promote UTAC’s values of integrity, innovation and expertise.
- Providing support to the Head of Events, Tracks & Rental as necessary including providing a weekly briefing of Event and Sales activity
- Responding promptly and accurately to inbound enquiries; shared responsibility with Business Development team members
- Responsibility for ensuring that the Team remain focussed and motivated at all times
- Responsibility for maintaining discipline and a productive working environment within the department
- Increasing the sales revenue margins of the business through recognising new upselling opportunities and tightly controlling costs
- Supporting…
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