Team Administrator

Are you ready to be part of a team that truly values, supports and invests in its staff? We have an exciting opportunity for a Team Administrator to join the Torbay Liaison Psychiatry team based at Torbay Hospital.

We are on the lookout for an enthusiastic and highly motivated individual with exceptional IT, communication and organisational skills, with an eye for detail in typing patient assessment letters. In this key role you will support the clinical team by staying calm under pressure and expertly manage competing demands to keep the team running smoothly. Your contribution will be invaluable and we will support you in developing the skills you need to thrive.

Why Join Us?

• Exciting and varied role in a supportive team
• Fast-paced, rewarding environment where your work truly makes a difference!

Shift pattern to include working every other weekend and late shifts until 7pm on a rotational basis. You are welcome to come and visit the team to find out more about the role and shift pattern. Please note that this role is office based.

Interviews will take place face to face on Monday 16th March 2026

You will be supported by the Business Administrator to provide a comprehensive administrative support service for the multi-disciplinary team. The main duties of this role are:

• First point of telephone contact
• Taking referrals from the general hospital and entering onto patient electronic records
• Monitoring a shared inbox
• Inputting complex and sensitive data relating to people who use our services
• Arranging meetings and minute taking
• Managing stock & ordering office supplies
• Data management/quality
• IT support
• Supporting the clinical staff inadmin processes

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile;

making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader Employer.

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

• Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience.
• GCSE English or equivalent.
• Evidence of continuing professional and personal development.
• ICDL (International Computer Driving License), or equivalent experience.

• Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
• Showcase strong grammar and spelling skills.
• Ability to meet deadlines and to work under pressure.

• Excellent organisational skills.
• Ability to prioritise workload and adapt to change when required.
• Previous experience of working within an administrative or secretarial team.
• Experience of dealing with confidential and complex information.
• Previous NHS experience of working in a Healthcare or Social Care administrative setting.
• Experience of general office routine and filing systems.
• Ability to take accurate formal and informal minutes.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.