Support Services Administrator - Dartington

Support Services Administrator

Work Location:

Dartington and Torquay

Working Hours:

37.5 hours per week, 52 weeks per year
Salary: £26,325.00 – £27,007.50 per annum

Are you an experienced administrator with an organised and proactive approach to tasks? We have a brand-new opportunity at Lifeworks Charity for a Support Services Administrator to join our team.

This role will be integral in supporting the Operations Manager to deliver essential operational support to the charity. You will be a central point of contact for the organisation, working alongside your manager and liaising with other managers to ensure compliance with health and safety, GDPR, governance, and IT within all services is maintained.

This role is suited to someone who is looking for a varied administrative role, working closely with all services to ensure the correct support is delivered.

Since 1996, we’ve been empowering people with learning disabilities in Devon to achieve their dreams and build fulfilling lives. Our core values of kindness, respect, and positivity guide everything we do.

• Provide general administration to the charity by supporting with a range of tasks, such as being a central point of contact, scanning, filing, record-keeping, etc.
• Support our Torquay residential home by configuring and maintaining a Care Control system, ensuring that staff receive clear and concise training in how to use it.
• Assist the Operations Manager in maintaining consistent and efficient health and safety management, guidance and support. This could be organising work to be done, compliance with policies, audits, reviews, maintaining records, etc.
• With the Operations Manager, act as a first point of contact for IT issues and requests and liaise with contractors or our external IT support team.
• Help with the administrative side of our governance, such as supplying information for regulatory visits, assisting with the provision and collation of documentation and ensuring filing and archiving systems adhere to GDPR standards.

You will work 37.5 hours per week during weekdays, over 52 weeks per year. This role will be based at both our College/Central Support Office in Dartington and our residential home in Torquay, so the ability to travel between sites is essential.

You’ll be a motivated and experienced professional who is passionate about making a difference. You should be:

• Experienced in providing administrative support, ideally in a multi-site organisation.
• Qualified to a Level 3 Diploma or similar in Business Administration.
• Proficient in IT and Microsoft packages.
• A team player and flexible in your approach to tasks in order to reach a common goal.
• An excellent communicator, both with internal and external stakeholders, with strong interpersonal skills to build and maintain professional relationships.
• Organised and able to work independently or as part of a team.
• Be able to travel to our residential home in Torquay as needed.
• Ideally, hold knowledge about CQC and learning disabilities.

Most importantly, we are looking for someone who is aligned with our work ethic. We are a relatively small charity, so you do need to be willing to get involved with other tasks occasionally in order to support a common goal! So, if you are a practical and proactive administrator, passionate about working in an organisation that helps people with learning disabilities to live their best lives, then we would love to hear from you!

We’re passionate about supporting our staff just as much as we are about supporting our service users. When you join our team, you can expect:

• A Real Living Wage.
• A starting entitlement of 33 days’ holiday.
• A fully funded DBS check and update service to ensure a smooth onboarding process.
• Access to valuable resources, including an employee assistance programme to support your mental and emotional health.

At Lifeworks, we’re committed to fostering a workplace that reflects the diversity of our community. As a Disability Confident Employer, we actively encourage applications from individuals with disabilities who…