Business Support & Intelligence Officer

An excellent opportunity has arisen for an experienced and detail-focused Business Support & Intelligence Officer to join a busy Community Safety operational team on behalf of our public sector client. This hybrid role offers the opportunity to work within a supportive team environment, with a minimum of one office-based day per week at offices in Torquay. The successful candidate will play a key role in supporting operational delivery through accurate data analysis, reporting, and business support functions.

• Support the effective delivery of Community Safety operational case management and service delivery systems.
• Provide business support across service areas including:
  • Licensing
  • Food & Safety
  • Trading Standards
  • Neighbourhoods
  • Housing Standards
• Compile, analyse, and interpret statistical and performance information to identify trends and support service improvement.
• Undertake analytical preparation, research, and data collection activities.
• Maintain and manage databases, ensuring information is accurate, up to date, and handled confidentially.
• Prepare reports, documentation, and operational performance information for management and service teams.
• Support continuous improvement initiatives through data-led operational insights.
• Assist with monitoring service performance and operational outcomes.

• Strong attention to detail and a high degree of accuracy.
• Advanced proficiency in Microsoft Excel.
• Ability to analyse and interpret complex statistical and operational information.
• Experience of database management and handling confidential information appropriately.
• Excellent organisational and administrative skills.
• Ability to manage workloads effectively and work both independently and as part of a small team.
• Previous experience within business support, intelligence, performance, or administrative environments is desirable.
• Experience with in public sector, regulatory, or community safety environments would be advantageous.

This is an excellent opportunity for a highly organised and analytical individual seeking a flexible part-time role within a professional operational environment.