Customer Experience Liaison – Drive Satisfaction
Job in
Torquay, Devon, TQ2, England, UK
Listed on 2026-07-10
Listing for:
Network Plus
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Network Plus is seeking a Customer Experience Coordinator to drive exceptional customer feedback and satisfaction on all projects in Torquay. You will own CARE activities across pre, during and post stages and coordinate with the Customer Manager to deliver swift, effective resolutions.
Responsibilities include tracking KPIs, delivering surveys and follow-up communications, and escalating major issues while maintaining a customer-centric approach.
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