Healthcare Support Worker - Ainslie ward

Job Summary

Ainslie ward at Torbay Hospital is recruiting a full‑time Healthcare Support Worker to join our fast‑paced 26‑bedded Trauma and Orthopaedic ward.

As a Healthcare Support Worker on Ainslie ward you will help patients during their stay by ensuring they receive quality care and support. Every day will be different, so you can expect to undertake varied and rewarding work while working effectively alongside Registered Nurses and Practitioners on a daily basis.

You will receive support with your development through in‑house training, external courses, regular supervision and appraisals to help you reach your maximum potential.

Our team is caring, committed, inclusive and focussed on quality. We value solutions, people’s strengths, outside‑the‑box thinking, innovation and change that drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

#CaretojoinusTSD

Please note you will be required to work a combination of long days and nights on an 11.5‑hour shift, including weekends and bank holidays.

• Observing, monitoring and recording patients’ conditions by taking temperatures, pulse, respirations and weight.
• Communicating with patients, relatives and carers, and assisting with clinical duties.
• Providing personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
• Working collaboratively with colleagues at all levels, both within and outside the department.
• Participating in ward/unit meetings as requested, encouraging effective communication among staff.
• At the direction of Registered Nurses and senior clinical staff, fully participating in the delivery of planned care.

We pride ourselves on delivering excellent patient care and welcome new staff to join our dynamic team. We provide Healthcare Support Workers with a great opportunity to learn new clinical skills in a supportive environment.

Date posted
: 12 February 2026
Pay scheme
:
Agenda for Change
Band
:
Band 3
Salary
: £24,937 to £26,598 a year (pro rata)
Contract
:
Permanent
Working pattern
:
Full‑time
Reference number
:

-PC&S
Job locations
:
Ainslie Ward, Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA

We are looking for applicants with proven experience in the care sector. All new starters will receive specialist training and support in completing the care certificate. For further information regarding the role responsibilities and entry requirements, please see the combined job description and person specification.

• Understanding of the need for strict confidentiality.
• Previous experience in a care environment or a demonstrated caring nature/life experience.
• GCSE (grade C/5 or above) in Maths and English, or Functional Skills level 2 in both subjects as a minimum entry requirement.
• Basic computer/keyboard skills.
• Fine motor skills for venepuncture, phlebotomy and other clinical tasks.
• Good interpersonal and communication skills.
• Ability to prioritise and organise work.
• Ability to work under instruction, under pressure and as part of a team.
• Record keeping competency in handwritten and electronic records.
• Empathy, sensitivity and adaptability in communication style.
• Stress management for self and others.
• Willingness to undertake new skills and training.
• Flexibility, reliability and punctuality.
• Commitment to uphold diversity and equality policies approved by our Trust.

• Working knowledge of complex care needs, including safeguarding children & adults, domestic abuse and mental health.
• Care certificate.
• English & Mathematics at GCSE grade A‑C (9‑4) or level 2 functional skills.
• Healthcare competencies appropriate to the area of work.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure & Barring Service check for any previous criminal convictions.

Employer name
:
Torbay and South Devon NHS Foundation Trust
Address
:
Ainslie Ward, Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA

Website
: https://

To apply, please contact the recruitment team via the Trust website or the reference number above.