Healthcare Support Worker - Breast Care Unit

Job Summary

The Breast Care Unit are looking for an enthusiastic, reliable and hardworking individual to join our team as a Band 2 Healthcare Support Worker on a permanent contract.

You will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.

Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times.

• Implement nursing care packages in the outpatient nurse‑led clinics (e.g. wound clinics), on wards and assist in the operating theatre.
• Assist the Breast Care Nurse Practitioners to effectively run the breast nurse‑led service.
• Ensure that the outpatient clinics run smoothly and be responsible for training HCAs.

The Trust believes everyone has a role to play in improving and contributing to the quality of care provided to our clients.

You are expected to take a proactive role in supporting the Trust’s clinical governance agenda by:

• Participating in activities for improving quality such as Valuing Everyone’s Experience training or, for staff working within clinical specialties, clinical audit.
• Identifying and managing risks through incident and near‑miss reporting and undertaking risk assessments.
• Following Trust policies, guidelines and procedures.
• Maintaining and improving your skills through continued professional development / your personal development plan agreed annually with your line manager.

All clinical staff making entries into health or social care records are required to follow the Trust standards of record keeping.

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a healthy work/home‑life balance; therefore your package with us includes a lot more than just your pay.

Additional benefits available to you as an employee:

• NHS Pension Scheme
• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full‑time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support – staff have access to a 24‑hour helpline

Our people are caring, committed, inclusive and focused on quality. We focus on solutions and people’s strengths. We encourage outside‑the‑box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

• Date posted: 19 February 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 3
• Salary: £24,937 to £26,598 a year per annum pro rata
• Contract:
  
  Permanent
• Working pattern:
  Part‑time
• Reference number: 388‑7735896‑PC&S
• Job location:
  
  Breast Care Unit, TSDHCT, Lowes Bridge, Torquay, TQ1 4FL

• Work within agreed policies and procedures to maintain high standards of patient care.
• Complete paperwork and outcomes during clinics and be responsible for returning notes and X‑rays.
• Ensure effective running of outpatient clinics in liaison with the consultants and Breast Care Nurse Practitioners.
• Be aware of the patients’ physical, social and psychological needs and report to a registered nurse if required.
• Chaperone and assist medical staff with any procedures required in the clinics.
• Ensure confidentiality of all patient details at all times.

• NVQ Level 3 in Health & Social Care or equivalent qualification/experience.
• Previous experience in a care environment or ability to demonstrate a caring nature / life experience.

Desirable:

• Care certificate.
• English & Mathematics at GCSE grade A‑C (9‑4) or level 2 functional skills.

• To have worked in a team environment.
• Recent experience in an acute hospital environment.

Desirable:

• Outpatient experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

• Employer name:
  Torbay and South Devon NHS Foundation Trust
• Address:
  Breast Care Unit, TSDHCT, Lowes Bridge, Torquay, TQ1 4FL
• Website: https://