Healthcare Assistant

Overview

Job title:

Healthcare Assistant

Location:

Chelston Hall Surgery, Torquay

Salary:
Up to £30,000 depending on experience

Hours:

28 per week

As a Healthcare Assistant at Chelston Hall Surgery, Torquay, you will support primary care services by improving patient access, outcomes, and experience. The role involves assisting with patient duties, supporting clinical staff, and maintaining compliance with CQC outcomes. You will provide clinical procedures such as health checks and wound care and undertake administrative tasks including patient registration and stock control. Competency in phlebotomy, basic IT skills, and the ability to adapt to changing priorities are essential.

Operose Health is dedicated to delivering scalable primary care services, improving access, outcomes, and patient experience. The organization supports personal and professional development, with opportunities for specialization and career growth. Employees benefit from annual leave, learning systems, car benefits, and well-being services. The organization collaborates with NHS partners to continually enhance healthcare services.

• Assisting with patient duties and supporting clinical staff, including Nurse Lead, with patient care.
• Supporting the Practice with duties related to CQC outcomes and ensuring ongoing compliance.
• Working with patients with long-term conditions (e.g., Diabetes); requires phlebotomy experience.
• Providing clinical procedures such as new patient health checks, BMI, blood pressure, pulse, and basic wound care.
• Completing administrative tasks such as new patient registrations, distributing appropriate leaflets, stock control and ordering.

What we look for in new colleagues:

• Experience in a Primary Care setting and phlebotomy.
• Ability to work within processes, procedures, and maintain confidentiality and data security.
• Ability to adapt to changing priorities; personable, polite, and patient with patients.
• Basic PC skills such as Word, Excel, and email.
• Ability to use own judgement and maintain professional boundaries.

How we support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to bespoke learning management system and annual formative clinical assessments to support competency development.
• Opportunities to specialize and develop within a scale provider of primary care.
• Car benefit scheme (electric vehicles focus).
• Cycle to work scheme.
• Travel season ticket loans.
• Discount cards and employee wellbeing services, including free yoga videos.

• Experience in a Primary Care setting and phlebotomy.
• Ability to work within processes and maintain confidentiality and data security.
• Adaptability to changing priorities with good interpersonal skills.
• Basic PC skills (Word, Excel, email).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service (DBS) to check for any previous convictions.