Temporary Housing Officer

Location:

Plymouth

Duration: 8 weeks

Hours:

37 hours per week

Rate:
Hourly Rate DOE

We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working.

The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+.

• Manage a varied caseload of tenancy and estate management matters.
• Undertake estate inspections, tenancy visits and property-related meetings.
• Identify and resolve tenancy, estate and neighbourhood issues.
• Work proactively with residents and partner agencies.
• Manage anti-social behaviour cases where required.
• Maintain accurate records and ensure cases are progressed effectively.
• Build positive relationships with residents, colleagues and external stakeholders.
• Work across a defined patch while contributing to wider housing management services.

We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing.

• Previous experience within social housing/housing management.
• Experience managing a varied tenancy/caseload.
• Strong communication and customer service skills.
• The ability to deal confidently and sensitively with a predominantly older resident group.
• Good knowledge of tenancy and estate management processes.
• The ability to work independently, prioritise workload and manage competing demands.
• A full driving licence and access to transport would be advantageous.

The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking.

Interviews can be facilitated face-to-face or via Teams.