Housing Officer, Social Work

Join a respected local authority housing service in a rewarding Housing Officer opportunity where you'll play a vital role in supporting residents and maintaining thriving neighbourhoods in Devon. This initial 3 month contract offers the chance to make a genuine difference within local communities.

You'll manage a designated patch, handling tenancy matters, neighbourhood issues, lettings activity, resident welfare concerns, community engagement, and enforcement cases.

I’d love to speak to anyone who has experience as a Neighbourhood Officer, Tenancy Officer, Community Housing Officer or similar customer-facing property management roles.

As a Housing Officer, you will be:

Managing a portfolio of properties across the Torbay area
Handling tenancy changes, assignments, succession applications and mutual exchanges
Investigating nuisance reports, neighbour disputes and anti-social behaviour complaints
Working alongside residents to help sustain occupancy and prevent tenancy breakdown
Supporting people to access welfare assistance and relevant support services
Carrying out inspections and home visits, including introductory and follow-up appointments
Identifying safeguarding concerns and taking appropriate action, preparing documentation for legal proceedings where required
Assisting with empty homes, allocations activity and occupancy checks
Maintaining accurate records and case notes using housing systemsI'd love to speak with anyone who has:

Experience with in social or community-based housing services
Previous exposure to tenancy enforcement and resident casework
Knowledge of landlord obligations and occupancy-related legislation
A track record of resolving community issues and customer concerns
Excellent communication skills with a resident-focused approach
Level 3 CIH and a UK Valid Driving License with access to transport
Travel & Location
Based in Devon, this opportunity covers accommodation and estates with excellent road connections via the A380.

If this Housing Officer role is of interested, apply today or contact Charlotte Sutton at (url removed)