Trainee Duty Manager​/LifeguardNew

Trainee Duty Manager / Lifeguard at Parkwood Leisure – Full Time, 40 hours a week.

Parkwood Leisure is a Community Interest Company focused on providing high quality leisure services, with a strong commitment to health and safety and staff wellbeing.

The Trainee Duty Manager role offers a stepping stone into leisure management, with comprehensive training and exposure to day‑to‑day centre operations, including lifeguarding and staff management.

• Ensure the highest standards of Health and Safety and customer care within the Centre.
• Develop and promote innovative leisure programmes to increase usage and profitability.
• Assume shift management responsibilities, maximising performance and maintaining customer care standards.
• Collaborate with Duty Managers, Operations Manager, and lifeguard team to deliver safe and engaging services.
• Maintain a clean, high‑quality facility and run recreational and leisure programmes.
• Lifeguard the busy attraction pool and carry out recreation assistant duties.
• Support staff training and development.
• Manage financial systems and implement contract objectives.
• Identify feasibility of new activities and maintain quality assurance systems.
• Act as main key holder, responsible for opening, closing, and emergency call‑outs.
• Undertake regulatory and other duties as required.

• Recognised qualification in Leisure Management, Sports Development or related field.
• Preferable experience in a leisure or related small/medium enterprise.
• First Aid at Work and National Pool Lifeguard qualifications (training provided if not held).
  Pool Plant Operators qualification desirable or must be obtained within a set period.
• Strong communication, customer relationship and leadership skills.
• Willingness to work additional hours when required.
• Commitment to employee relations and training delivery.

• Ability to gain acceptance and respect from clients and team.
• Strong relationship‑building with customers, clients and employees.
• Effective communication at all organisational levels.
• Adaptability and readiness to work extra hours as needed.
• Clear focus on meeting customer requirements.
• Commitment to good employee relations and quality training.
• Willingness to learn and develop knowledge to become a Duty Manager.

• Free gym membership for you and a nominated person.
• Employee discount portal.
• Company sick pay.
• Career progression opportunities.

The role is regulated and requires a DBS Disclosure. If you do not already hold a DBS Disclosure, one will be submitted.

If you feel you would be successful in this role, please apply at the earliest opportunity. Applications not responded to within 21 days are considered unsuccessful. We are proud to be Equal Opportunity Employers committed to inclusion and diversity.

Location:

Torquay, Paignton, England.