Office/Administration - Parts/Materials Coordinator Job Torrance area,California USA,Administrative/Clerical

Job-ID Reference
26-27860

Salary $29.70 / hour

Job Description:

Responsible for coordinating the end-to-end flow of service work orders, including field & depot service activities, while also managing service parts coordination & inventory support. This role serves as a critical liaison between customers, sales, sales operations, service technicians, depot teams, vendors, & internal partners to ensure timely service delivery, accurate parts fulfillment, & a high level of customer satisfaction.
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements

• Coordinate & organize the daily flow of service work orders for field & depot service teams.

• Assign, prioritize, & track service activities to ensure timely completion & effective resource utilization.

• Serve as a primary point of contact for service-related inquiries from customers, sales, sales operations, & service teams.

• Monitor service progress to ensure customer satisfaction, service quality, & proper invoicing.
Top 3-5 desirable attributes/qualifications?

• Strong organizational & administrative skills with the ability to manage multiple priorities simultaneously.

• Excellent attention to detail & commitment to accuracy in service documentation & order processing.

• Effective written & verbal communication skills for interacting with customers & internal teams.

• Proficiency in Microsoft Office (Excel, Word, Outlook) & comfort using ERP, service, or inventory management systems.
GENERAL FUNCTION
Organizedanddetail-orientedindividualwithexceptionaladministrativeskillsandstrongcommunicationabilitiestomanageourpartsdepartmentandhandlevariousofficetasksrelatedtoit.

Theidealcandidatewillplayavitalroleinensuringsmoothoperationsandprovidingtop-notchcustomerservicetoourclientsandstaff.
MAJORDUTIESANDRESPONSIBILITIES
â Parts Inventory Management :

Effectivelymaintainandoverseeourpartsinventorytoensureavailabilityandtimelyfulfillmentofcustomerneeds.
â Order Management:

Createandmanagepurchaseordersandsalesordersforparts,ensuringaccuracyandefficiencyintheprocess.
â Parts Selection:

Efficientlypickpartsrequiredforcustomerrepairs,contributingtoourserviceexcellence.
â Record Keeping:

Maintainservicerepairrecordstotrackandmanagethehistoryofrepairsandpartsusage.
â Customer and Staff Support :

Providetimelyandknowledgeableassistancetocustomersandstaff,addressinginquiriesandensuringexceptionalcustomerservice.
â

Collaboration:

Workcloselywithourinternal Service Team ,manufacturers,andcustomerstocoordinatepartsrequirementsanddeliveries.
â Inventory Counts:

Conductregularpartsinventorycountstomonitorstocklevelsandmakedata-driven decisions.
â Sales Enhancement:

Developandimplementstrategicplanstoboostsaleswithinthepartsdepartment.
â Sales Analysis:

Analyzepartssalesandmaintainstocklevelstomeetcustomerdemandswhileoptimizinginventoryefficiency.
BASIC QUALIFICATIONS
â Previousexperienceinparts/inventorymanagementsuchasan

AutoPartsroleisadvantageousbutnotmandatory.
â Provenexperienceinmanagingamultifacetedofficeenvironmentwithdiverseresponsibilitiesandinteractions.
â Strongorganizationalandadministrativeskills.
â Excellentattentiontodetailandacommitmenttomaintainingaccuracy.
â Effectivecommunicationskillsforinteractingwithcustomersandinternalteams.
â Aproactiveandadaptableapproachtoproblem-solvingandimprovingdepartmentalprocesses.
PREFERRED QUALIFICATIONS
â High School Diplomaor Equivalent
â Administrative Office Experience1 -3

Years
â Proficiencyincomputersystemsandcomputerusage.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Office​/Administration - Parts​/Materials Coordinator

Office/Administration - Parts/Materials Coordinator