Business Analyst

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

Keenan, now a part of Gallagher, is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability, Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

Keenan has an exciting opportunity for a Business Analyst. The Business Analyst will support EBTPA in analyzing, coordinating, implementing and problem‑solving business process and technology issues. This Business Analyst will also manage the external applications which includes interfacing with vendors. Project management support for systems upgrades and/or major IT initiatives on behalf of the EBTPA Department.

• Serve as the business expert to interface with new or changing business process and/or technology.
• Assist with managing relationship with vendors.
• Assess EBTPA systems functionality vs. business requirements.
• Analyze data to aid the business unit in making development decisions.
• Perform end‑to‑end testing ensure quality delivery.
• Coordinate release notes for Mphasis release testing.
• Work with team development managers, as well as other cross‑functional PM's and IT, to coordinate and manage projects between IT, the EBTPA Department, and external vendors.
• Partner with carriers on existing and future‑state data exchanges.
• Support implementation of new business.
• Manage activities for multiple EBTPA applications projects for all phases of project development life cycle including plan, governance, design, test, production check‑out and business readiness, including the documentation of each phase.
• Perform data mining and reporting on behalf of EBTPA business.
• Other duties as assigned.

Compensation:

The target salary range for this position is $90,000 to $104,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Required:

• Minimum of ten (10) years of claims processing experience with strong knowledge of Javelina from Mphasis and Anthem WGS.
• Experience with requirement gathering, specification writing and implementation processes for software preferred.
• Strong presentation skills required, including the ability to effectively communicate with upper management.
• Must possess analytical and problem‑solving skills.
• Excellent written and verbal communication skills.
• Accurate and detail‑oriented.

Preferred:

• Minimum of ten (10) years of claims processing experience with strong knowledge of Javelina from Mphasis and Anthem WGS.
• Experience with requirement gathering, specification writing and implementation processes for software preferred.
• Strong presentation skills required, including the ability to effectively communicate with upper management.
• Must possess analytical and problem‑solving skills.
• Excellent written and verbal communication skills.
• Accurate and…