Customer Service Operations Supervisor: QA, Claims & AI
Listed on 2026-10-12
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Chemical Guys is seeking a Customer Service Operations Supervisor to lead the QA program, manage escalations and claims, and drive performance reporting across channels. You will guide one direct report, set coaching goals, and partner with cross-functional teams to improve customer experience while scaling AI-powered service tools.
The role emphasizes quality control, data-driven decisions, and collaborative problem solving in a fast-paced environment in Torrance, CA.
Our group is growing, and we are hiring a Customer Service Operations Supervisor: QA, Claims & AI in Torrance, CA, United States.
This is a genuine role to take on the Customer Service Operations Supervisor: QA, Claims & AI role at Chemical Guys.
As a Customer Service Operations Supervisor: QA, Claims & AI, you will play an important part at Chemical Guys in Torrance, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).