QA Analyst

Job Title: QA Analyst

Location: Torrance, CA (ONSITE)

Employment Type: Contract (W2 only, multi‑year, no end date)

Pay: $50–$60 per hour (actual pay based on skills and experience)

• Understand the core digital retailing platform and its integrations.
• Support the life‑cycle process of assuring quality of Digital Channels through proper Test Management methodology and best practices.
• Review business requirements, system documentation, and project assets to create robust and accurate test artifacts (test strategy, test plans, test cases, automated scripts, and reports).
• Lead and assist application testing team members in developing and executing test cases, scripts, and procedures.
• Create, socialise, and present test approaches, artifacts, processes, and metrics with appropriate teams.
• Drive adoption and consistent usage of industry‑standard quality practice and testing methodologies, advancing the Continuous Testing Framework.
• Publish and socialise testing results and metrics to enable business decisions and continuous improvement.
• Participate in or lead test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming, and retrospectives.
• Prepare test data and ensure readiness of the test environment before test execution.
• Consolidate and report QA deliverables, including defects, test execution results, and coverage to the management team.
• Work with performance and automation testing team members to identify testing scenarios for target applications.

• Fleet Order Management System Project – define and track quality assurance metrics such as defects, test results, and test status.
• Collect and analyze data for software process evaluation and improvements, integrating them into business processes.
• Document problems and assist in their resolution.
• Deliver quality process training to technical staff and act as an internal quality consultant.
• Perform quality audits across IT functions to ensure standards, procedures, and methodologies are followed.

• BA/BS in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of QA experience in a digital product environment.
• Technical background to understand complex business requirements and testing needs.
• Experience testing enterprise digital/web/cloud platforms with complex data, transactions, and integrations involving external vendors and internal teams.
• In‑depth knowledge of QA practices, policies, and methodologies.
• Experience creating and maintaining QA documentation:
  Test Plan, Test Strategy, test cases, automated scripts, and reports.
• Familiarity with Agile and Waterfall methodologies and work within a hybrid environment.
• Experience in Mobile, Frontend, Website, and Backend API testing.
• Hands‑on experience with Jira/Zephyr tools to manage defects and create dashboards/reports.
• Hands‑on automation experience with tools such as Appium, Selenium, and definition of automation strategy.
• Experience with SQL queries for data extraction (Oracle and/or SQL Server).
• Hands‑on experience defining load test strategy and using load testing tools.
• Advanced ability to self‑direct, prioritize multiple simultaneous projects, and communicate problems concisely to developers.
• Proficiency in technical writing, reporting, and automated testing.

Mid‑Senior (Contract)