×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
IT Support Technical Support

IT Specialist - Technical Support; Mid Level

Job in Torrance, Los Angeles County, California, 90504, USA
Listing for: TechDigital Group
Full Time position
Listed on 2025-11-25
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
IT Specialist - Technical Support (Mid Level)

Job #: 2976
Pay Rate:
Not Specified
Job type:

Location:

Torrance, CA

Organization Unit: Phenomenex Inc
Work Location: Torrance, CA

Responsibilities:

  • Troubleshoot user problems at the desktop.
  • Resolve hardware break-fix issues, network connectivity, and application-related questions for third-party products.
  • Escalate or perform server functions related to desktop issues and TCP/IP connectivity.
  • Coordinate with subject matter experts to resolve concerns for proprietary applications.
  • Assist Project Managers in the end-to-end process for destination moves and hardware/software upgrades, including client interviews, technology evaluations, recommendations, and technical training.

    • Technical Support Specialist (Senior Level)

    Job Duties:

  • Evaluate system potential by testing compatibility of new programs.
  • Evaluate expansions or enhancements by studying workload and capacity.
  • Achieve system objectives by gathering data, evaluating options, and recommending actions.
  • Confirm program objectives by testing new programs against established standards.
  • Improve existing programs by reviewing objectives and recommending changes.
  • Evaluate vendor-supplied software by testing compatibility.
  • Perform hardware/component factory acceptance testing.
  • Load software into production and establish hardware connections.
  • Train users and provide operating instructions.
  • Document hardware and software changes to maintain historical records.
  • Maintain client confidence by keeping information confidential.
  • Enhance professional knowledge by attending workshops and participating in professional societies.
  • Contribute to team efforts by accomplishing related results.

    • Technical Support Specialist (Senior Level) Skills and

    Qualifications:

  • Problem Solving
  • Presenting Technical Information
  • Process Improvement
  • Software Maintenance
  • Software Testing
  • Network Design and Implementation
  • Load Balancing and Scalability
  • Vendor Relationships
  • Software Performance Tuning
  • Network Performance Tuning
  • Database Performance Tuning
    • #J-18808-Ljbffr
    To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
    (If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary
    Advanced Search