Program Manager IT; Mobile and Web Digital Business Programs

Program Manager IT (Mobile and Web Digital Business Programs)

Location: Torrance, CA (Hybrid – 4 days/week onsite and 1 day/week remote)

Duration: 15 Months

We are seeking a passionate and experienced Technical Project Manager to join our client's growing team. As a Technical Program Manager, you will play a crucial role in shaping the future of our client's solutions, from ideation to launch and beyond. This Program Manager will be responsible for understanding the needs of our users, translating those needs into product requirements, and working closely with engineering and design teams to deliver high-quality products.

• Bachelors of Science or Masters of Science Degree in Engineering or Computer Science.
• Over 10+ years of management experience in leading technology solution implementation, critical business process improvement effort, and customer experience.
• Experience with mobile and web digital business programs.
• Proven ability to lead major complex programs from initiation through implementation, including coordinating the efforts of internal stakeholders, professional services, and business partners.
• Proven ability to synthesize information quickly and efficiently in delivering practical and effective initiatives covering people, processes, tools, and organization.
• Strong expertise in program financials as well as program and scope estimating.
• Experience and comfortable working within a fast-paced, dynamic settings.
• Communication experience and experience working with technical management teams to develop systems, solutions, and products.
• Strong IT-centric mindset to deliver seamless experience to our customers.
• Strong customer-centric mindset to deliver seamless experience to our customers.
• Ability to present complex information in a clear and concise manner to executives
• Experience with building and maintaining roadmaps, using roadmap and portfolio management tools

• Experience managing programs on payments, subscriptions, or ecommerce.
• Good understanding of transactional UX, Payment flows and subscription lifecycle management.
• Experience working with Agile teams.
• Exceptional communication and facilitation skills.
• Experience delivering technical programs or products from inception through delivery to post launch.
• Experience operating across multiple teams, demonstrated critical thinking both strategic and tactical.
• Proven track record of building solid partner relationships and influencing and negotiating with key stakeholders .
• Strong experience to capture, prioritize, and resolve for competing initiatives ensuring strategic alignment, inter-company communication, and achievement of dates and deliverables.
• Ability to understand complex processes and their interrelations across all business partners.
• Ability to weigh risks and benefits of recommendations and ability to create business justification for all recommendations presented.
• Ability to guide team through day-to-day project challenges while remaining focused on the "big picture" customer problem at hand.
• Proven experience in formulating and executing both short and long-term program strategic goals. ·
• Expert at Jira/Confluence.