IT Systems Manager

Salary Range: $ To $ Annually

MOTER Technologies, Inc. (“MOTER”) is unlocking the world of connected vehicle data to power innovative products and services for the automotive, mobility, and insurance industries. Our edge-computing-based advanced data analytics and software platform transforms vehicle data into actionable insights that drive the next generation of driver scoring, risk analytics, and insurance solutions.

MOTER is modernizing the insurance industry by equipping insurers with real-time vehicle insights to enhance underwriting, streamline claims, and improve risk assessment. To drive this transformation, MOTER is building white-labeled insurance products for some of the most recognized brands in the automotive industry. These offerings leverage the full suite of MOTER’s connected vehicle data solutions—including next-generation telematics and claims visualization tools—bridging the gap between automakers and insurers, accelerating innovation, and delivering measurable value across the mobility ecosystem.

The IT Systems Manager will own and improve MOTER's internal IT systems, Microsoft 365 tenant, and helpdesk workflows. This is a hands-on technical leadership role responsible for managing IT projects while also executing systems administration, automation, vendor onboarding, SaaS integrations, and security enhancements across Microsoft 365, Entra , Intune, Purview, Fresh service, ADP, Atlassian/Bitbucket, and other business systems.

The IT Systems Manager translates business and security requirements into practical systems work, coordinate MSPs and vendors, and partner closely with Engineering on AWS/cloud security, architecture, and related infrastructure considerations. The IT Systems Manager reports to the IT Systems Director.

• Own the administration, configuration, and continuous improvement of Microsoft 365 services, including Entra , Exchange Online, SharePoint, One Drive, Teams, Intune, Defender, Purview, licensing, roles, groups, and permissions.
• Plan and manage IT and security projects from requirements through implementation, documentation, change management, user communications, and post-launch support.
• Perform hands-on technical work for identity, endpoint, email, collaboration, SaaS access, and helpdesk escalations while maintaining secure, repeatable operating procedures.
• Manage and improve user lifecycle workflows across ADP, Microsoft 365, Fresh service, Atlassian/Bitbucket, AWS, and other SaaS platforms, including onboarding, offboarding, access reviews, and least-privilege controls.
• Build and maintain automation using Power Shell, Microsoft Graph, APIs, Fresh service workflows, and related tools to reduce manual administration, improve reporting, increase, and strengthen controls.
• Evaluate, onboard, integrate, and administer new SaaS applications and vendors, including SSO, SCIM or provisioning workflows, security review support, access models, documentation, and operational handoff.
• Partner with Engineering and leadership on cloud security and architecture topics, including AWS identity and access management, logging, secure configuration, and cross-platform access governance.
• Coordinate MSPs, software vendors, and service providers, including project delivery, escalations, service quality, documentation requirements, and issue resolution.
• Strengthen IT and tenant security through practical controls including MFA, conditional access, endpoint compliance, email security, data loss prevention (DLP), data governance, audit logging, alert monitoring, and incident response readiness.
• Maintain and improve Fresh service workflows, ticket categories, service catalog items, knowledge base content, helpdesk metrics, and escalation paths.
• Performs…