JIRA Specialist
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-10-17
Listing for:
Sharp Decisions
Full Time
position Listed on 2026-10-17
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, IT Specialist, Data Analyst
Job Description & How to Apply Below
Location Details:
Torrance, CA
Work Type:
Onsite (4 days/week)
W2 Only
Position Summary
Client’s Digital Marketing team is looking for a temporary JIRA Specialist to improve and optimize our existing, post-migration JIRA environment from the backend and align it with better ways of working across the business. This is a hands-on role: reworking our current backend configuration while coordinating process & workflow improvements with our internal teams, IT, and vendor partners.
Key Responsibilities- Assess our existing post-migration JIRA configuration and improve it from the backend – refining our current Story, Task/Sub-task, and Bug workflows, statuses, critical paths, and environment tagging (Prod vs. Non-Prod) so they better reflect how the team should be working.
- Standardize and clean up existing conventions for issue types, priority vs. severity, and sprint accountability, and encode them consistently into the tool.
- Coordinate process optimizations across the business – partnering with Digital Marketing, IT, and VML to align our current workflows and standards.
- Improve existing dashboards, boards, filters, and reporting to give the team and leadership clearer visibility into progress and health.
- Document the refined workflows and provide lightweight guides so the team can sustain the improvements after the engagement.
- 3+ years hands-on JIRA administration/configuration – reworking workflows, issue types, permissions, boards, dashboards, and reporting in established environments.
- Strong grasp of Agile/sprint delivery and how to translate team processes into clean backend workflow design.
- Proven ability to assess an existing setup and improve it, rather than only building from scratch.
- Proven ability to coordinate process alignment across internal teams, IT, and external vendors in a governed enterprise environment.
- Excellent documentation and stakeholder-communication skills.
- Experience optimizing an established JIRA Cloud instance in a governed enterprise environment.
- Familiarity with Confluence, Advanced Roadmaps, and Zephyr.
- Term: ~3 months, focused on improving our existing post-migration JIRA workflows and coordinating process alignment across the business.
- Time commitment:
Full-time, hybrid on-site (80%) in Torrance.
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