Air Logistics Semicon Operations Care Expert

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

As an Air Logistics Operational Semicon Care Expert, you will serve as a subject matter expert responsible for managing complex, high-value, and mission-critical air freight shipments from origin through final delivery. You will support customers operating in highly specialized industries including semiconductors, electronics, advanced manufacturing, technology, and other project-driven sectors where precision, visibility, and operational excellence are essential.

This role requires strong expertise in international air freight operations, specialized cargo handling, risk management, and multimodal transportation solutions. The successful candidate will work closely with customers, carriers, operations teams, and global stakeholders to ensure seamless execution of complex logistics requirements.

• Manage complex air import and export shipments from origin through final delivery.

• Serve as a subject matter expert for specialized, high-value, and mission-critical air freight movements.

• Support customers within semiconductor, electronics, advanced manufacturing, technology, and other specialized industries.

• Coordinate shipments involving oversized, high-value, temperature-sensitive, fragile, or operationally complex cargo.

• Manage specialized shipment requirements including temperature control, shock indicators, tilt indicators, monitoring devices, enhanced security protocols, and special handling procedures.

• Develop customized transportation solutions utilizing air freight, trucking, and specialized ground transportation services.

• Coordinate closely with airlines, trucking providers, warehouses, ground handlers, customs teams, overseas offices, and logistics partners.

• Maintain proactive shipment visibility and provide timely communication to customers and internal stakeholders.

• Identify operational risks and implement contingency plans to minimize disruptions and maintain service commitments.

• Troubleshoot shipment exceptions, delays, capacity challenges, routing issues, and operational escalations.

• Ensure compliance with customer SOPs, regulatory requirements, industry standards, and internal operating procedures.

• Partner with Customer Care, Operations, Sales, Pricing, and Key Account teams to support complex customer requirements and strategic initiatives.

• Provide operational guidance and expertise during implementation of new customer business and specialized logistics programs.

• Contribute market intelligence, carrier knowledge, routing strategies, and operational expertise to develop innovative customer solutions.

• Drive continuous improvement initiatives focused on service quality, operational efficiency, and customer satisfaction.

• Coach, mentor, and share industry expertise with Air Logistics Specialists to build internal knowledge and operational capabilities.

• Several years of hands-on experience within Air Logistics, Air Freight, Freight Forwarding, or International Transportation.

• Strong experience managing international Import / Export air freight operations.

• Demonstrated experience handling complex, high-value, sensitive, time-critical, oversized, or project-related shipments.

• Experience supporting semiconductor, electronics, technology, advanced manufacturing, or similarly demanding customers is strongly preferred.

• Knowl…