QA Manager - Sweety Novelty, Inc.

QA Manager – Sweety Novelty, Inc.

Location: Sweety Novelty, Inc (Sister company of Jessie Lord Bakery)

Job Summary: The Quality Assurance (QA) Manager leads and manages all quality and food safety programs to ensure product compliance with company standards, regulatory requirements, and customer expectations.

• Develop, implement, and continuously improve quality assurance and food safety programs, including HACCP, SQF, SSOP, SOP, GMP, and Food Safety Management Systems.
• Monitor daily operations to ensure products meet quality and safety standards required by USDA, FDA, SQF, and customers.
• Review and update quality policies, standards, and procedures as needed to ensure effectiveness and compliance.
• Review lab test results and HACCP records to ensure accuracy and compliance.
• Ensure accurate documentation and timely reporting of quality metrics and laboratory findings.
• Collect, monitor, and analyze quality data to identify trends and areas for improvement.
• Facilitate proactive solutions to quality and food safety challenges.
• Lead investigations into non-conforming materials and products, implementing corrective and preventive actions (CAPA).
• Assist in troubleshooting quality and food safety-related issues in collaboration with Production, Sanitation, and other departments.
• Serve as the primary contact for external auditors, customer audits, and regulatory inspections.
• Ensure the reliability and consistency of production processes and final product output through routine inspections and testing.
• Devise, implement, and maintain procedures to monitor and report on quality performance.
• Assist Customer Service with customer complaints, leading investigations into product quality and food safety issues, and implementing corrective actions.
• Promote and reinforce compliance with GMP, SOP, SSOP, and other food safety protocols throughout the facility.
• Supervise, guide, and develop inspectors, technicians, and other QA staff.

• All employees are required to immediately report and assist in the elimination or control of any food safety issues they observe to their supervisor.
• Monitors and enforces cGMPs.
• Follow all Good Manufacturing Practices and Pre-requisite programs.

• Bachelor’s degree in Food Science, Engineering, Chemistry, or a related field.
• Certified in HACCP, cGMP, SQF Practitioner, and PCQI.

• Strong working knowledge of USDA, FDA, HACCP, GMP, SSOP, and food safety regulatory compliance.
• Minimum of 5 years of experience in quality assurance or food safety in a manufacturing environment, with at least 3 years in a leadership role.

• Strong leadership and team development skills.
• Excellent problem-solving and analytical abilities.
• Effective written and verbal communication skills.
• Ability to lead audits and regulatory inspections.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and quality management software systems.

• Ability to stand and sit for prolonged periods.
• Ability to walk through production areas.
• Ability to use office equipment including computers, telephones, scanners, copiers, etc.
• Rarely lift 10 - 20 LBs.

Pay range: $100,000 - $110,000 Annually

Supervisor: Plant Manager

COVID-19: Employees are required to present Covid-19 vaccination or request accommodation in accordance to the law.

FLSA Status: Exempt

Job Type: Full-time