Interactive Communications Officer; Staff Assistant; On-Call​/Part-Time

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants, and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.

The City of Torrance is currently taking applications for On‑Call/Part‑Time Interactive Communications Officers! The City Manager’s Office is seeking proactive, computer‑savvy candidates for the Interactive Communications Officers (ICO) positions. Under the leadership of the Office of Cable and Community Relations, ICOs disseminate time‑sensitive information to the public and coordinate interactive communications for the City of Torrance.

ICOs distribute information to the community during a disaster or an emergency; maintain the Disaster Telephone Hotline; provide street and road closure messaging on CitiSOUNDS AM 1620 radio. ICOs also post, monitor, and create content for the City’s official website and social media; create graphic design elements for social media and print; support accessibility compliance; provide continuous social media coverage for engagement;

create and edit eNewsletters; serve as account managers for all departments for interactive communications; and perform related work as required.

These are on‑call, part‑time shifts as needed. Hours can range from 2 to 12 hours during a 24‑hour period. There are no guaranteed hours. Variable work hours include early‑mornings, afternoons, evenings, and late‑night shifts. Shifts may also include weekends and holidays. Normal shifts are 12 hours (8:00 a.m.–8:00 p.m. or 8:00 p.m.–8:00 a.m.). When reporting for work, ICOs must remain on the premises at all times, including their paid lunch hour.

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and skills would be:
Graduation from high school or equivalent and four (4) years of highly responsible executive support and/or administrative work in a public agency. Or an equivalent combination of education, training, and experience such as an Associate’s degree in Public or Business Administration or a related field and two (2) years of related experience. Or a Bachelor’s degree in Public Administration, Business Administration or a related field.

Must possess and maintain an appropriate valid California driver’s license.

The ideal candidate will possess the following:
Competency in:

• Outstanding copywriting, social media, or video production skills;
• Ability to work effectively without oversight;
• Confident written and verbal communication skills;
• Superb organizational and time‑management abilities;
• High degree of computer literacy;

Knowledge,

Skills and Abilities

in:

• Significant experience creating high‑quality marketing content;
• Capable of managing multiple competing priorities;
• Comprehensive understanding of impactful marketing tactics;
• Experience developing visual designs and marketing materials.

Interested candidates must submit an online application and supplemental questionnaire rance

CA.Gov/Jobs. Applications will be accepted on a continuous basis.

Only those candidates who best meet the City and Department’s needs will be invited to participate in the examination process, which will consist of the following components:

• Performance Test (Qualifying)
• Panel Interview: 100% (Testing will occur on an as‑needed basis.)

Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618‑2915 before the test date.

As a condition of employment, candidates must pass a background check.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.