Air & Ocean Import Agent

Import Agent – Air & Ocean

Location: Torrance, California
Schedule: Full-Time | Monday–Friday | 8:30 AM – 5:00 PM
Pay Rate: $25–$27 per hour

Join a Global Freight Forwarding Leader!
Are you a detail-oriented logistics professional who thrives in a fast-paced environment? We’re seeking an Import Agent (Air & Ocean) to manage end-to-end import operations and ensure exceptional customer satisfaction. If you have a passion for logistics, compliance, and communication—this is the role for you!

• Manage full-cycle Air and Ocean import operations from booking through delivery.
• Coordinate with customers, carriers, trucking companies, and vendors to ensure timely and accurate shipment handling.
• Prepare and review import documentation to maintain full customs compliance
  .
• Handle consolidated cargo, cross-border moves, and shipment tracking using Cargo Wise
  .
• Negotiate and confirm freight and trucking rates with service providers.
• Proactively communicate shipment status updates and resolve any service issues.
• Deliver exceptional customer service while maintaining accuracy and attention to detail.

• 3+ years of freight forwarding experience (required).
• Recent Air and Ocean import operations experience (within the last year).
• Proficiency in Cargo Wise (required).
• Strong understanding of U.S. Customs regulations and import compliance.
• Experience handling international shipments and consolidated cargo.
• Excellent communication, organization, and customer service skills.
• Collaborative team player with a proactive, solution-oriented mindset.

• Competitive hourly pay.
• Comprehensive health benefits
  .
• Paid time off and company perks.
• Supportive, family-oriented team culture.
• Opportunity for career growth and advancement within the logistics industry.