More jobs:
Service Representative; Part-Time - Torrington North
Job in
Torrington, Litchfield County, Connecticut, 06792, USA
Listed on 2026-01-01
Listing for:
Union Savings Bank - CT
Part Time, Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Service Representative (Part-Time) - Torrington North
Join Union Savings Bank - CT as a Service Representative (Part-Time) in Torrington North
.
As a frontline employee, you will handle daily branch transactions, deliver customer service excellence, and promote USB products and services.
Customer ServiceConsistently demonstrate all aspects of the USB Customer Service Commitment Charter and the USB brand.
- Put the customer first by promptly acknowledging their presence.
- Focus directly on the customer; if working on another project, quickly put aside and interact with the customer.
- Handle transactions accurately and efficiently, respecting customers' time.
- Maintain the highest levels of confidentiality and privacy of customer information.
- Respond to or refer customer concerns to supervisors as appropriate.
- If follow-up is required, set clear customer expectations and deliver as promised.
- Maintain a positive outlook and demeanor at all times.
- Process transactions accurately, including deposits, withdrawals, transfers, and negotiable items such as bank checks and money orders.
- Adhere to all bank policies and procedures.
- Balance TCD and/or TCR accurately and effectively, as required.
- Promote USB products and services.
- Assist customers in understanding how USB products and services meet their financial goals through branch banking sales and service processes.
- Maintain current knowledge of all USB products and services sold in the branch.
- Be aware of products and services offered by cross-line of business partners.
- Help generate quality referrals to business partners.
- Exceed individual sales goals and assist the team in meeting sales goals.
- Track sales and service activities using relevant systems.
- Tuesday: 11:00 am – 4:00 pm
- Wednesday: 11:00 am – 4:00 pm
- Thursday: 11:00 am – 4:00 pm
- Friday: 11:00 am – 4:00 pm
- Saturday: 8:30 am – 12:30 pm
24 hours per week.
LocationTorrington North Branch – 397 Main Street, Torrington, CT.
Job Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industry: Banking
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