LPN _BH Integration Specialist

The Behavioral Health Integration Specialist (LPN) is an essential clinical administrative team member, ensuring high-quality clinical care, a supportive team-based patient experience, and expert coordination and integration among multiple service lines and departments. Clinically, the role provides clinical nursing, care coordination, referral management, patient engagement, and behavioral health integration support services as appropriate to the position. The Behavioral Health Integration Specialist supports psychiatry clinicians and other members of the multidisciplinary team by providing nursing support, obtaining and documenting vital signs, completing medication reconciliation, assisting with patient intake and screening, pre-visit planning, coordinating referrals and follow-up, and supporting patient care needs within the scope of LPN practice.

The Behavioral Health Integration Specialist serves as a clinical and operational resource to the Behavioral Health Program Director and psychiatry clinicians by assuming responsibility for routine administrative tasks that support efficient delivery of behavioral health services and strong integrated care. The position works collaboratively with primary care, behavioral health, dental, pharmacy, care management, social work, and community partners to promote timely access to care and continuity of services.

The Behavioral Health Integration Specialist will practice within the scope of education, training, qualifications, experience, licensure, organizational policy, and applicable federal and state regulations.

• Assists the Behavioral Health Program Director with routine clinical and operational responsibilities including coordination of care and patient experience between CHWC departments and Behavioral Health.
• Maintains referral, follow-up, and patient outreach tracking systems.
• Assists with preparation for Behavioral Health meetings and activities.
• Maintains departmental resource lists and community referral information.
• Assists with collection and organization of departmental data.
• Supports implementation of Behavioral Health workflows, programs, and initiatives including quality improvement.
• Identifies operational barriers and develops potential solutions.
• Performs additional duties as requested.

• Provides nursing support to psychiatry clinicians and other members of the behavioral health clinical team.
• Prepares patients for psychiatry and medication management appointments; obtains and accurately documents vital signs, including blood pressure, pulse, respirations, temperature, oxygen saturation, weight and other clinical measurements as directed or clinically appropriate.
• Performs behavioral health nursing intake and triage, obtaining relevant patient history and information, performing necessary behavioral health screenings, and ensuring complete documentation and visit preparation within the EHR.
• Completes medication reconciliation and identifies discrepancies or concerns for review by the psychiatry clinician or appropriate provider.
• Assists with provider-directed medication monitoring and follow-up including management of tasks related to prescriptions and pharmacy communication.
• Performs approved clinical procedures, point-of-care testing, and other nursing functions consistent with training, competency, and organizational policy.
• Assists with laboratory and diagnostic follow-up as directed.
• Provides patient education and reinforces provider-directed treatment recommendations within the scope of practice.
• Observes and reports changes in patient condition to the appropriate provider and clinical team members.
• Maintains accurate and timely clinical documentation in the electronic health record.
• Supports efficient patient flow and clinical operations within the Behavioral Health department.

• Receives, processes, tracks, and follows up on all incoming Behavioral Health referrals in collaboration with Patient Access Representatives (psychiatry, therapy, substance use treatment, group therapy, etc).
• Reviews referrals for completeness and directs referrals to the appropriate Behavioral Health provider or service.
• Contacts and assists patients regarding referrals, appointments, and follow-up needs.
• Tracks referrals through completion and identifies referrals requiring additional outreach.
• Follows up on missed or canceled appointments…