Office Support Specialist
Listed on 2026-10-30
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Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
The Wyoming Department of Corrections contributes to public safety by exercising reasonable, safe, secure, and humane management while actively providing offenders opportunities to become law-abiding citizens.
The Wyoming Medium Correctional Institution (WMCI) is located in Torrington, WY, and is specifically designed to serve as the main intake and assessment center for male inmates. It serves as a primary education and treatment center for inmates identified as requiring high levels of protective custody and medical, mental health, dental, substance abuse, life skills, cognitive/behavioral, and/or sex offender treatment services.
Benefits- Comprehensive health, dental, and vision insurance
- Paid vacation, sick leave, FMLA, and holidays
- Retirement - Pension and 457(b) plans that help you build a secure future
- Flexible schedules and work-life balance options
- Meaningful work that makes a difference for Wyoming communities
and MUCH MORE!
Human Resources ContactJessica.nielsen /
ESSENTIAL FUNCTIONS- Performsa wide variety of moderate to complex program and operational support duties.
- Resolves problems and makes recommendations for improvements.
- Performs specialized tasks and coordinates general office functions such as administrative, property management, travel arrangements, or fiscal duties and provides training to staff.
- Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
- Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
- Accurately maintains agency files and records; inputs data into databases.
- Prepares reports; verifies computer systems, databases, and coded data for accuracy.
- Responds verbally and/or in writing to requests for information.
- Provides customer service to customers, clients, and staff; acts as a resource and explains rules and procedures to co-workers, customers, and/or clients.
- Responsible for inventory assets.
- Performs administrative duties requiring considerable judgment.
- Tracks information.
- Evaluates information for accuracy.
- Assures procurement process is managed appropriately and according to established procedures.
- Commitment to public safety and high correctional standards, as well as a safe, supportive working environment
- Responsible for ensuring a safe and enjoyable workplace, including participation in initiatives designed to promote a positive work environment.
- Knowledge of applicable federal, state and local laws, codes, regulations and policies, technical processes and procedures related to the department.
- Knowledge of the principles and practices of employee supervision, training and evaluation.
- Knowledge of techniques for providing a high level of customer service.
Education: Associate's Degree (typically in Business)
Experience: 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates, Licenses, Registrations: None
PHYSICAL WORKING CONDITIONS- Lifting/grasping up to 20 pounds without assistance on an occasional to regular basis
- Walking on cement floors on an occasional to regular basis
- Walking up and down stairs on an occasional to regular basis
- Stooping, bending, kneeling, crouching on an occasional basis
- May work outdoors in a variety of weather conditions
- Reaching on a regular basis
- Typing/Repetitive motion on a frequent basis
- Talking/hearing on a frequent basis
- Seeing: the visual ability to perform an activity such as analyzing data and figures, viewing a computer terminal, or extensive reading.
- Pre-service and In-service training is required.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
- Special physical demands are not required to perform the work.
- FLSA:
Non-Exempt - The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
- The Wyoming Department of Corrections is a Drug-Free Workplace. All staff are subject to…
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