Housing Assistant, Administrative/Clerical
Job in
Totnes, Devon, TQ9, England, UK
Listed on 2026-07-30
Listing for:
Build Recruitment Limited
Part Time
position Listed on 2026-07-30
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Office Assistant, Clerical
Job Description & How to Apply Below
Housing Assistant Totnes 12-month fixed-termpart-time position
I am looking for a Housing Assistant to join a housing association in Totnes. This will be within the Extra Care team.
This is a 12-month fixed-term part-time position (25 hours per week), working 5 hours daily, Monday to Friday. Exact working hours are to be agreed and will be between 9am and 5pm.
Key responsibilities of the Housing Assistant:- Provide advice on repairs, tenancy management, and rent queries, referring to specialist teams where required
- Communicate effectively with residents and signpost local services
- Respond promptly to and resolve complaints in line with agreed standards
- Liaise with contractors to minimise disruption and keep residents informed
- Work with internal and external teams to address concerns and support safeguarding requirements
- Carry out routine health and safety checks, including fire safety inspections, ensuring compliance with legislation
- Experience delivering excellent customer service and acting on feedback
- Strong communication and collaboration skills
- Effective problem-solving and decision-making ability
- Good IT knowledge and administrative skills
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