Parking Business Support Officer Level 8

Overview

West Devon Borough and South Hams District Councils are shared authorities with an exciting and forward-looking delivery model. We are offering opportunities to customer focused individuals who welcome change and can drive forward and shape new ways of service delivery. In return, we can offer flexible working in an environment where innovation, challenge and efficiency are key aspects within both Councils.

This is a fantastic opportunity to join our well-established Business Support Team. We are looking for highly motivated individuals to work within Parking Business Support. You will be providing administrative support and provide high quality customer service to our customers and businesses.

The successful applicant will ideally have customer service experience and good IT experience, with the ability to quickly learn new systems and processes.

The role requires you to work closely with the parking team to develop and manage recording and reporting processes, allocate ad hoc work requests; liaise with customers; generate reports; answer queries; respond to first stage challenges, manage the inbox and Liberty processes. While managing these processes they will be looking for ways to streamline the ways of working and make efficiencies.

This role requires organisation, enthusiasm and dedication to take responsibility for a demanding and critical function.

Full training and support will be provided, and this is a great way to start your career with a forward thinking and friendly team. If you think you have the right skills, capability and attitude to help us on this journey we want to hear from you.

Should you wish to discuss this position further please contact Sian Davies, Parking Team Leader on or

Closing date:
Sunday 15 February 2026

Interview date:
Tuesday 24 February 2026