Robin Elt - Store Manager

Overview

Role: Store Manager – Totnes

Hours: Monday – Saturday (9:30am – 5:00pm) (37.5 hours – rota basis)

Salary: Starting at £26,500 per annum (depending on experience)

Location: Totnes, TQ9 5DX

Robin Elt Shoes is a family-run business with over 150 years of heritage and five generations of experience in quality footwear. We pride ourselves on offering trusted, globally recognised brands that combine comfort, style and real-world value.

Our carefully curated range includes names such as Timberland, Ecco, Gabor, Skechers, Merrell, Meindl and Rieker. With stores across the South of the UK, the Elt name continues to stand for quality, comfort and exceptional customer service.

We are now looking for an experienced and motivated Store Manager to lead our Totnes store on Fore Street.

• Take full responsibility for the day-to-day running of the Totnes branch, ensuring it is presented to the highest standards while driving sales, profitability and outstanding customer service.
• Maintain exceptional standards throughout the store and window displays to maximise sales and enhance the customer experience
• Work towards and achieve key performance indicators, including turnover, profitability and staff retention
• Lead, motivate and develop a team of approximately five staff through regular appraisals, coaching and training
• Manage rotas, timesheets, absence and sickness, and follow company disciplinary procedures where required
• Recruit, induct and train new team members as needed
• Ensure full compliance with company Health & Safety policies and promote best practice within the team

• We are looking for a passionate and hands-on manager who is committed to delivering excellent service and driving store performance.
• Leads by example, motivating the team and creating a positive, professional working environment
• Drives sales and profitability through strong product knowledge, visual standards and team performance
• Communicates clearly and confidently, both verbally and in writing
• Highly organised with strong administrative skills
• Confident using Microsoft Office applications such as Word, Excel, emails, etc.

Previous experience as a supervisor or manager within a retail or commercial environment is essential.

Please submit your CV along with a cover letter outlining your relevant experience.