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Assistant Branch Manager

Job in Totnes, Devon, TQ9, England, UK
Listing for: Jewson
Full Time position
Listed on 2026-05-23
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Do you have a passion for working with people? Are you based in the Totnes area? Jewson is a leading building materials distributor in Northern Europe, and we are looking for an Assistant Branch Manager who is as passionate about great service as we are.

Hours: 7:00 am – 4:30 pm or 7:30 am – 5:00 pm Monday to Friday and every other Saturday morning 8 am – 12 pm.

Location: Jewson, Babbage Rd, Totnes, TQ9 5JA

Key Responsibilities
  • Act as first‑line support to the Branch Manager and lead the team to deliver success.
  • Develop a strong knowledge of product lines and services to maximise customer interactions.
  • Build and maintain relationships with new and existing customers, both face‑to‑face and over the phone, to provide proactive advice and solutions.
  • Understand the local market and support sales‑growth plans.
  • Use in‑house systems to process orders, organise delivery times, and keep customers updated throughout their journey.
  • Maintain stock levels and perform regular stock counts.
  • Prioritise Health & Safety and demonstrate how to keep yourself and others safe at work.
Required Skills and Experience
  • Proven background in sales with a strong track record of exceeding targets.
  • Excellent communication skills and a passion for customer service.
  • Adept at building, developing, and maintaining relationships.
  • Industry experience or knowledge of building materials is advantageous.
Benefits
  • Competitive salary and a discretionary bonus.
  • Life assurance and a generically generous retirement savings plan.
  • Enhanced maternity/paternity/adoption leave for those expecting or adopting a child.
  • Discrete voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2

    Work, Benenden Healthcare and more.
  • Access to a wide range of health and wellbeing services, including online GP appointments and mental health support.
  • Generous employee discounts and access to discounts with hundreds of high‑street and online retailers.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

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