Associate Supervisor

Associate Supervisor

Green Drop Charitable Donations is seeking an energetic and customer‑focused Associate Supervisor to manage and coach a high‑performance team across multiple donation sites.

• Train, coach, and mentor new and existing Associate Supervisors and team members on company policies, procedures, and customer service best practices.
• Provide daily on‑site leadership and hands‑on support for 20–30 sites, ensuring high levels of donor satisfaction and operational efficiency.
• Oversee all direct report functionality for Area Managers, including hiring, coaching, performance management, and staffing decisions.
• Review and manage candidate applications, conduct interviews, and support onboarding activities for Area Managers.
• Maintain site supplies, assets, and maintenance requests; communicate pickup schedules and coordinate donor interactions.
• Build and sustain a culture of customer service, representing the Green Drop brand with a positive, optimistic, and safe customer experience.
• Document and report hazards, injuries, and safety concerns to management promptly.
• Continuously organize donation stock, record donor information on the company iPad, and submit weekly supply needs to the Area Manager.

• High school diploma or equivalent.
• Minimum of 2 years in a supervisory customer‑service role leading 10 or more team members.
• Strong leadership, communication, and problem‑solving skills.
• Customer‑service oriented with the ability to maintain cleanliness, organization, and attention to detail.
• Reliable transportation, punctuality, and willingness to work flexible schedules and travel between multiple sites.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and basic math skills.
• Clean driving record and satisfactory background and physical exams.

• Competitive salary range: $19.77 – $24.12 k per pay period.
• Comprehensive medical, dental, vision, and life insurance plans.
• 401(k) plan with generous company matching contributions.
• Paid time off: vacation (1‑2 weeks), sick pay, 6 paid holidays, and floating holidays.
• Employee Assistance Program (EAP) and mental‑health resources.
• Flexible spending accounts and savings programs.
• Store and partner discounts up to 50%.

Remote within specified geographic area with site assignments at the following addresses:

• 660 North Broadway, White Plains, NY 10603
• 160 Walt Whitman Rd., Huntington Station, NY 11746
• 360 Union Blvd., Totowa, NJ 07512
• 125 18th Street, Jersey City, NJ 07310
• 313 Smith Haven Mall, Lake Grove, NY 11755
• 831 S Springfield Ave., Springfield, NJ 07081
• 359 Amboy Ave., Metuchen, NJ 08840
• 1921 Street Rd., Bensalem, PA 19020
• 1396 Berlin Turnpike, Wethersfield, CT 06109
• 176 Newington Rd., West Hartford, CT 06110
• 120 Water Tower Plaza, Leominster, MA 01453

Savers/Green Drop is an E‑Verify employer.