Technical Consultant

About Graitec Group

Graitec Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.

We see ourselves as a 30-year-old startup, having doubled our revenue in the last 3 years thanks to both organic and inorganic growth. We strongly believe that this growth will continue since the market is only at the beginning of its digitization.

Our team is made of more than 800 outstanding talents with a strong management team to execute our mission.

Graitec serves more than 200,000 customers worldwide with over 30 offices in 13 countries, enabling us to meet our customer needs around the globe.

We are one of the largest AUTODESK Platinum Partners and the only one operating at a worldwide scale with an equal split of business between Europe and North America, enabling Autodesk solutions thanks to our own GRAITEC Software.

Through Autodesk products Add-ons like Power Pack to more complex solutions to enable simulation, fabrication & management of our customers projects, GRAITEC is proud of its 150+ developers innovating each day to accelerate our customers performance.

You will be working with a great team of services staff both in the UK, EMEA and globally on the topic of Digitalisation of Platforms and Processes in the Construction Industry. Having the ability to pull upon the expertise of very highly knowledgeable people is a huge benefit, and will help you firstly settle into your role, but more importantly help you with your personal development.

The position of the Technical Consultant is a services role that covers several areas within the business. These include participating in projects, post-sales and presales. The Technical Consultant participates in configuring documentation platforms in all its technical and functional aspects, migrating data and files, ensuring consistency, training the client and handing over the project.

Consulting and Project Services Including:

• Working with sales team and customer in developing customer implementation plan and helping customers adopt the new technologies for Common Data Environments and Autodesk Construction Cloud
• Implementing software such as Autodesk Construction Cloud and Filesync to customers
• Project Management of its own tasks within large implementations from handover to closeout
• Run design and pre-implementation workshops
• Plan, run and test data migratiokn and definition workshops
• Working with the project maangement to run project closeout meetings
• Working with the customer on high level project-based consultancy
• Developing supporting documentation including Data Standards & Post implementation documents

Pre-Sales Support Including:

• Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms.
• Providing practical demonstrations of the use of CDE and BIM software related to client needs
• Delivering presentations on CDE and BIM software at customer meetings and events
• Providing technical assistance to sales staff during the pre-sales stage of client negotiations

Post-Sales Support Including:

• Advising clients on technical issues relating to the implementation and use of their design software
• Liaising with suppliers where necessary to research and identify solutions to client issues Training Services Including:
• Delivering Autodesk and Graite IP (such as Filesync) o clients in-house or on-site
• Preparing and delivering Bespoke Training Courses to clients in-house or on-site
• Conducting post-Training Course customer reviews
• Assisting with Training administration duties e.g., Customer Evaluations, Courseware, Training Certificates

General Company Duties Including:

• Researching and providing technical advice to company management on new product opportunities
• A…