Freight Forwarder and Customs Co-ordinator - CFSP

Location: Marchwood

Freight Forwarder and Customs Co-ordinator - CFSP

Southampton

£30,000.00 – £40,000.00 per annum

Do you have hands-on customs clearance experience, ideally including CFSP and customs bond Are you organised, accurate and confident managing customer queries, declarations and deadlines, while helping develop new freight business

We are looking for an experienced Freight Forwarder & Customs Coordinator (CFSP) to join our team at DIL’s Southampton site.

You will look after established customs and bonded warehouse customers while helping develop our freight forwarding business. You will take ownership of daily processing, customer queries and administration, with management oversight and support for exceptions.

Your key responsibilities will be to:

Manage bond entries, removals, stock records and reconciliations, keeping customs and warehouse information aligned
Prepare and monitor import/export declarations, CFSP supplementary declarations and relevant T1 movements, tracking deadlines and resolving discrepancies within your competence
Own routine customer follow-up, document chasing and clearance updates; maintain accurate records, follow agreed release controls and escalate exceptions promptly
Coordinate shipments, bookings, documentation and invoicing, keeping customers informed from enquiry to delivery
Obtain supplier rates, prepare and follow up quotations, understand job margins and turn enquiries into bookings
Build customer relationships, ask about upcoming shipments and identify additional freight opportunities with the commercial team

The ideal candidate will have:

Practical experience in customs clearance and/or bonded warehouse administration
Strong accuracy, organisation and confidence using Excel
CFSP and customs bond experience (strongly preferred)

Experience of Descartes e-Customs (particularly useful); equivalent customs systems experience is welcome
Modaltrans knowledge (beneficial)
Commercial initiative, clear customer communication and a willingness to develop

You do not need an existing customer portfolio or experience of every system to apply. Relevant customs or forwarding experience with transferable skills is also welcome.

If you are interested in this exciting opportunity and believe you have the appropriate skills and experience, we’d love to hear from you. Please apply today.

Please note that this vacancy may close early if we receive a high volume of applications. We encourage interested applicants to submit their application promptly to avoid disappointment.

Benefits

25 holiday days per year plus 8 statutory days, increasing to 26 days after two years’ service and 27 days after four years’ service
Membership of the Company Group Life Assurance Scheme which is currently three times annual salary
The Company operates a Group Personal Pension Plan which complies with current Workplace Pension legislation.
Enrolment into the Health Shield Cash Plan after successful completion of probation period.
Free on site car parking
Length of service awards
Enhanced maternity / paternity pay with qualifying service

Please click apply and you will be taken to our careers page to complete your application