Freelance Administrator

Overview

My client is a friendly, privately owned family-run business seeking an organised and reliable Administrator to provide maternity cover for a period of approximately 9 months. This role supports the smooth running of daily operations and plays a key part in maintaining our warm, customer‑focused environment. The ideal candidate is proactive, adaptable, and enjoys working in a close-knit team.

• Office Administration
  • Manage day‑to‑day administrative tasks including answering calls, responding to emails, and handling general enquiries.
  • Maintain office systems, records, and filing (digital and paper-based).
  • Prepare and format documents, letters, reports, and correspondence.
  • Ensure office supplies are stocked and equipment is functioning.
• Customer & Supplier Support
  • Act as a first point of contact for customers, clients, and suppliers.
  • Process orders, bookings, or service requests (where applicable).
  • Maintain strong, friendly relationships in line with our family‑run values.
• Scheduling & Coordination
  • Manage calendars, appointments, and meeting arrangements.
  • Support internal communications, ensuring timely sharing of updates and information.
  • Assist with organising events, visits, or team activities when required.
• Finance & Administration Support
  • Process invoices, purchase orders, and basic financial paperwork.
  • Assist with expense reports, timesheets, or payroll admin (if applicable).
• HR & Onboarding Support
  • Help with new starter paperwork and induction processes.
  • Maintain confidential staff records in line with GDPR requirements.

Essential:

• Previous experience in an administrative or office support role.
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• High attention to detail and accuracy.
• Friendly, approachable, and able to work in a small team environment.

Desirable:

• Experience with in a small or family-run business.
• Experience using CRM, finance, or booking systems (optional).