Resident Services Advisor - Multi-Channel
Job in
Towcester, Northamptonshire, NN12, England, UK
Listed on 2026-08-28
Listing for:
West Northamptonshire Council
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
West Northamptonshire Council’s Customer Services team is seeking a Customer Service Advisor to be at the heart of services for residents, businesses and visitors. You’ll handle enquiries across face-to-face, telephone and digital channels, providing accurate information and directing customers to the right services for their needs.
You’ll promote self-service options, maintain high standards of customer experience and support communities to thrive.
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