Provisioning Engineer

Job Description

We are looking for a proactive and detail-oriented Provisioning Engineer to join our team. This is an exciting opportunity for an individual who enjoys problem-solving, takes pride in delivering high-quality service, and is looking to develop their career within a dynamic and growing organisation.

• Strong inter-personal and communication skills.
• Some experience and keen interest in developing a career with the telecoms/technology industry
• Self-starter with analytical and problem-solving skills capable of adapting to changing customer environments
• Self-starter with analytical and problem solving skills
• Capable of adapting to dynamically changing and varied customer environments
• Help desk experience
• Troubleshooting experience

• Work alongside our deployment team and engineers to create configurations, support installation and testing of customer circuits and support transition to operational status and into NOC support
• Remote engineering support to engineers doing onsite installations for network rollouts and ad hoc installations
• Assist the deployment team with circuit "go lives" and throughout testing
• Follow router/firewall configurations based on engineering templates for managed devices
• Apply configurations to hardware devices and troubleshoot any failures
• Network diagrams and customer documentation
• Onboarding of all equipment into all relevant NMS systems
• Occasional assistance with Out of hours installations/network migrations/planned works/change requests

• Pension Scheme
• Life Assurance
• Health Care Insurance
• Financial Wellbeing & Will Writing
• Wellbeing Support Programme (EAP)
• 25 days annual Leave + 8 Bank Holidays
• Social Engagement & Office Activities