Front of House and Security, Brand Ambassador STARS

Our STARS deliver a consistently high‑end, comprehensive, and discreet security‑focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customers’ people, property, and information always, in a knowledgeable, professional, and service‑oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best‑in‑class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here:

Do you have a passion for people and a natural ability to make everyone feel welcome? Are you positive, proactive, and ready to make a role your own? We’re looking for an experienced and energetic Front of House, Brand Ambassador to join our award‑winning STARS team, working at one of our prestigious corporate client sites in Towcester (NN12 6PF
).

This is far more than a reception or security role. It’s an opportunity to become the face of our client, creating exceptional first impressions, building genuine relationships, and ensuring every visitor, guest, contractor and colleague receives a warm, professional and memorable welcome.

Working in a high‑profile corporate environment, you’ll combine five‑star front‑of‑house hospitality and administration with security awareness, helping to create a workplace where people feel valued, safe and supported from the moment they arrive.

Representing both our client and the Securitas STARS brand, you’ll lead by example, remain calm under pressure, pay exceptional attention to detail, and be passionate about delivering excellence every single day.

• Mon – Thu 08:00 – 17:30
• Fri – 08:00 – 13:00
• 43 hours per week
• £16.50 per hour
• 45 minute paid lunch

01/09/2026

• We operate a strict zero‑tolerance Drug and Alcohol Policy. All employees are expected to report to work free from the influence of drugs and alcohol. Random and for‑cause drug and alcohol testing may be carried out in accordance with company policy.

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high‑end customer‑focused experience
• Embody a high‑performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast‑changing priorities
• Build strong rapport with recurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in‑keeping with the values, brand identity and culture of both

• Demonstrated ability to work reliably and accurately
• Clear and confident communication skills
• Maintains confidentiality and professional conduct
• Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment
• Proven ability to follow structured processes
• Ability to obtain National Security Clearance
• Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only). Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship.
• Minimum 5‑year checkable work/education background

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high‑level service
• Working knowledge of administrative…