Trackside IT Support Engineer
Listed on 2026-10-18
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IT/Tech
IT Support
At Lola Cars, we are building something special.
As one of the most iconic names in motor sport, we design, build, engineer and race world-class race and road cars from our new headquarters at Silverstone, and we need exceptional people behind every part of that journey.
We have a fabulous opportunity for a skilled and highly motivated Trackside IT Support Engineer to join our Formula E team. The successful candidate will play a vital role in ensuring our trackside and factory-based technology, connectivity and engineering systems operate reliably throughout race and test events. This fast-paced position combines hands-on IT support, network infrastructure and problem-solving within an elite motor sport environment, helping our engineers and operations team perform at their best when every second counts.
Whatyou will be doing:
Provide dependable, responsive IT support for the Lola Formula E team at the Silverstone facility and during race and test events. Keep the team’s trackside technology, connectivity, engineering workstations, and event‑critical services ready and available so engineers and operations staff can focus on safe, effective vehicle running.
- Deliver first-line and hands‑on IT support to engineers, mechanics, drivers, and operational staff at the factory, race events, and tests, resolving issues promptly and professionally.
- Prepare, deploy, configure, and test event IT infrastructure, including wired and wireless networks, switches, routers, internet links, cabling, and agreed backup connectivity.
- Set up and support laptops, engineering workstations, displays, printers, docking stations, shared storage, and other user and event equipment.
- Support the IT services and approved software used by engineering and performance groups, including data access, analysis workstations, file services, and collaboration tools.
- Troubleshoot hardware, software, account, connectivity, and peripheral issues methodically, prioritising safety‑critical and session‑critical work during busy event periods.
- Monitor the availability and performance of trackside IT services, identify emerging faults, keep clear incident records, and elevate issues to specialist teams or suppliers when required.
- Maintain user accounts, permissions, endpoint configuration, patching, anti‑malware controls, and other security measures in line with Lola policies and approved procedures.
- Help maintain secure and reliable data exchange between the trackside team and the Silverstone facility, coordinating remote support and access with factory colleagues.
- Complete pre‑event checks, software and configuration validation, data backups, recovery checks, and readiness documentation; support orderly service restoration when faults occur.
- Coordinate with equipment, network, software, and event‑service suppliers to arrange support, resolve faults, and ensure agreed services are available when needed.
- Manage trackside IT equipment, spares, cables, asset records, and packing lists, ensuring equipment is labelled, protected, accounted for, and ready for transport.
- Provide practical support for event communications, meeting‑room technology, displays, and audio‑visual equipment as required by the team.
- Handle confidential engineering, commercial, personnel, and partner information responsibly, following data‑protection, cyber‑security, and information‑handling requirements.
- Record and communicate planned changes, service interruptions, and workarounds; maintain accurate system and network documentation. Support event pack‑down, equipment return, incident reporting, and post‑event reviews, capturing lessons that improve reliability and repeatability.
- A service‑focused, self‑motivated approach, with a genuine commitment to…
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